Frequently asked questions
Everything You Might Be Wondering
Are your products authentic?
Are your products authentic?
Yes. Every item we carry is sourced directly from trusted suppliers and verified for quality. We stand behind every product we offer.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to most countries worldwide.
All orders qualify for free standard international shipping.
You can read more in our Shipping Policy.
How long does delivery take?
How long does delivery take?
Orders are typically processed within 1–3 business days.
Once shipped, delivery usually takes 9–15 business days, depending on your location. Delays may occur due to customs, local carriers, or holidays.
How do I track my order?
How do I track my order?
After your order ships, you’ll receive an email with a tracking link.Tracking may take up to 3 business days to become active.
Can I return my item if I change my mind?
Can I return my item if I change my mind?
Yes. You may return any unused item in its original condition within 14 days of delivery.
Please see our Return & Refund Policy for full details.
What if my order arrives damaged?
What if my order arrives damaged?
If your item is damaged or defective, please contact us within 72 hours of delivery with a photo of the issue. We’ll make it right.